Dashboard Firmware Update Support

Need help with a CUTIM 6.2-inch dashboard display for Tesla Model 3 or Model Y? Contact CUTIM Support to confirm your exact hardware and installed software before attempting an update.

Request the Correct Update Information

Email cutimservice@outlook.com with your order number, Tesla model and year, a photo of the display's product label, and the current software version shown on the device. Describe the issue you are trying to resolve. Do not include payment card details.

Download Availability

This page does not provide a public firmware download. Ask support whether an update is available for your specific device and request the matching file and installation instructions. A version number or package intended for another display is not evidence of compatibility.

Before You Update

Do not install firmware from another brand, model, or unverified source, and do not follow generic USB or power-sequence instructions. Wait for instructions confirmed for your exact device. If compatibility cannot be confirmed, do not proceed with the update.

For installation or order assistance, visit the CUTIM Support Center.