At Cutim, we take the safety of our customers very seriously. Recently, we have become aware of malicious individuals and organizations creating fake websites that misuse our brand name without authorization. These fraudulent sites are designed to deceive customers by pretending to represent Cutim, often leading to scams and financial loss.

Protect Yourself

To ensure your safety, please remember:

• The only official Cutim website is: www.cutim.shop

• We do not operate or authorize any other online stores, social media shops, or reseller platforms.

• Orders placed through unauthorized channels will not be eligible for Tesloy’s product authenticity guarantee, warranty, or customer support.

⚠️ Important Reminder: Only purchases made directly through www.cutim.shop are guaranteed to be genuine Cutim products. Never provide payment information on suspicious or unofficial websites.

What to Do If You Encounter a Suspicious Website

If you come across a website or offer claiming to be from Cutim but seems suspicious, please contact us immediately at:
📧 cutimservice@outlook.com

Our team will help verify whether the site is legitimate.

If You Have Been Affected

Unfortunately, some customers may have already been impacted by fraudulent sites. If you believe you have been scammed, we recommend taking the following steps right away:

1. Contact your bank or credit card issuer to report the fraudulent charge.

2. Request a chargeback or file a dispute to prevent funds from being transferred to the scammer.

3. Provide evidence such as confirmation emails, screenshots of the fraudulent website, or transaction details to your financial institution.

Acting quickly often improves your chances of recovering your funds and avoiding further unauthorized charges.

Commitment to Our Customers

We are actively working to combat fraudulent activity and protect our community. Thank you for your continued trust and support. Please stay alert, and always verify that you are shopping on tesloy.com before making a purchase.